1. Introduction
NestBook ("we," "our," or "the App") is developed by The Software Collective. This Privacy Policy describes how we collect, use, and protect your personal and family information when you use our household organization mobile application.
We understand that NestBook contains your family's most sensitive information - from financial documents to medical records. We are deeply committed to protecting this data with the highest standards of security and privacy. By using NestBook, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
Personal and Family Data
NestBook stores various types of family information that you choose to add:
- Contact information (names, phone numbers, addresses, emails)
- Important documents (insurance policies, medical records, legal documents)
- Financial information (account numbers, passwords, credit card details)
- Family schedules and routines
- Property and asset information
- Emergency contacts and medical information
- Travel documents and itineraries
- Pet information and veterinary records
Security Credentials
We securely store passwords and login credentials you choose to save:
- Website and app login credentials
- WiFi passwords
- Security codes and PINs
- Two-factor authentication backup codes
Usage Data
We collect anonymous usage data to improve the app:
- App feature usage statistics
- Performance metrics
- Crash reports and error logs
- Device type and operating system version
3. How We Use Your Information
Your information is used exclusively to provide NestBook's core functionality:
- Store and organize your family's important information
- Enable secure sharing between family members
- Provide search and categorization features
- Send reminders for important dates and tasks
- Sync data across your devices (if enabled)
- Improve app performance and fix bugs
We NEVER sell, rent, or share your personal data with third parties for marketing purposes.
4. Data Storage and Security
Encryption
All sensitive data in NestBook is protected with AES-256 encryption, the same standard used by banks and government agencies. Your data is encrypted:
- At rest on your device
- During transmission to our servers
- In our cloud backup systems
Authentication
Access to your NestBook data requires:
- Biometric authentication (Face ID/Touch ID)
- Strong password requirements
- Optional two-factor authentication
- Automatic logout after periods of inactivity
Data Location
Your data is stored in secure, SOC 2 certified data centers located in the United States. We use industry-leading cloud infrastructure providers with redundant backups to ensure your data is never lost.
5. Family Sharing and Access Control
NestBook allows you to control exactly who can access what information:
- Invite family members with specific permission levels
- Create private folders only you can access
- Set read-only or edit permissions per category
- Remove family member access at any time
- View access logs to see who viewed what and when
Each family member has their own login and can only access information you've specifically shared with them.
6. Third-Party Services
NestBook integrates with select third-party services to enhance functionality:
- iCloud: For device syncing and backup (optional)
- Apple Maps: For location features
- Document Scanning: Uses device camera, processed locally
- Analytics: Anonymous usage data for app improvement
These integrations are optional and you maintain full control over what data is shared.
7. Your Rights and Control
You have complete control over your data in NestBook:
- Access: View all stored data at any time
- Export: Download all your data in standard formats
- Modification: Edit or update any information
- Deletion: Permanently delete specific items or all data
- Portability: Transfer data to other services
- Opt-out: Disable analytics and third-party integrations
To exercise any of these rights, you can use the in-app settings or contact our support team.
8. Data Retention and Deletion
We retain your data only as long as you have an active NestBook account:
- Active accounts: Data retained indefinitely
- Deleted items: Kept in trash for 30 days, then permanently deleted
- Account closure: All data permanently deleted within 90 days
- Backups: Removed from all backup systems within 90 days
You can request immediate permanent deletion at any time through the app or by contacting support.
9. Children's Privacy
NestBook is designed for adult family members to manage household information. We do not knowingly collect personal information from children under 13. Child-related information (such as medical records or school documents) should only be added by parents or guardians.
10. Data Breach Response
In the unlikely event of a data breach, we commit to:
- Notify affected users within 72 hours of discovery
- Provide detailed information about what data was affected
- Offer free credit monitoring if financial data was compromised
- Work with security experts to prevent future breaches
- Comply with all applicable data breach notification laws
11. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of any material changes by:
- Posting the new Privacy Policy on this page
- Updating the "Last updated" date
- Sending an in-app notification
- Requiring acceptance for significant changes
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
13. Legal Compliance
NestBook complies with:
- General Data Protection Regulation (GDPR) for EU users
- California Consumer Privacy Act (CCPA) for California residents
- COPPA for protection of children's information
- Apple's App Store Privacy Guidelines
- Industry best practices for data security and privacy