Privacy Policy for Remember Faces

1. Introduction

Remember Faces ("we," "our," or "the App") is developed by The Software Collective. This Privacy Policy describes how we collect, use, and protect your personal information when you use our mobile application designed to support seniors with memory challenges.

We understand the sensitive nature of memory care and are deeply committed to protecting the privacy and dignity of our users and their families. By using Remember Faces, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

Personal Data

While using Remember Faces, we may ask you to provide certain personally identifiable information that can be used to identify or contact you. This may include:

• Names of individuals in the memory directory
• Photographs of family members and friends
• Relationship descriptions and context
• Important dates (birthdays, anniversaries)
• Notes and memories about individuals
• Contact information (optional)

Usage Data

We may collect information on how the App is accessed and used. This Usage Data may include:

• App interaction patterns (to improve accessibility)
• Feature usage statistics
• Error reports and crash data
• Device type and operating system version

3. How We Use Your Information

Remember Faces uses the collected information for various purposes:

• To provide core functionality: Creating and maintaining the visual directory of important people
• To improve accessibility: Understanding usage patterns to make the app easier for seniors to navigate
• To provide reminders: Using stored dates and information to create gentle reminders about important occasions
• To provide customer support: Responding to your requests for help or technical assistance
• To improve our App: Understanding how features are used to enhance the user experience

4. Data Storage and Security

Local Storage

All personal information, including photos, names, and relationship details, is stored exclusively on your device. This means:

• Your data never leaves your device unless you explicitly choose to back it up
• We cannot access your personal information
• If you delete the app, all stored information is permanently removed
• You maintain complete control over your data

Security Measures

We implement appropriate technical and organizational measures to protect your information:

• Encryption of sensitive data on your device
• Secure coding practices to prevent unauthorized access
• Regular security updates and patches
• Optional password or biometric protection for app access

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties.

We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners for the purposes outlined above.

We may disclose your information only in the following circumstances:

• To comply with a legal obligation
• To protect and defend our rights or property
• To prevent or investigate possible wrongdoing in connection with the App
• To protect the personal safety of users of the App or the public

6. Data Retention and Deletion

Since all personal data is stored locally on your device:

• Data remains on your device until you choose to delete it
• You can delete individual entries at any time within the app
• Uninstalling the app will permanently delete all stored information
• We recommend regular backups if you wish to preserve your data

7. Children's Privacy

Remember Faces is designed for senior users and their adult family members. The App is not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

8. Accessibility and Special Considerations

We recognize that our users may have varying cognitive abilities and may require assistance from caregivers or family members. When helping someone set up or use Remember Faces:

• Always obtain consent from the primary user or their legal guardian
• Respect the dignity and privacy of the individual
• Only add information that is appropriate and helpful
• Consider the user's comfort level with technology and personal information

9. Your Rights

You have the right to:

• Access: View all information stored in the app at any time
• Correction: Update or correct any information
• Deletion: Remove any or all stored information
• Portability: Export your data for backup or transfer
• Restriction: Limit how the app uses certain features

10. Third-Party Services

Remember Faces may contain links to third-party websites or services that are not operated by us. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by:

• Posting the new Privacy Policy on this page
• Updating the "Last updated" date at the top of this Privacy Policy
• Sending a notification through the app (for significant changes)

You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy or concerns about how Remember Faces handles your information, please contact us:

We are committed to addressing your concerns promptly and with the compassion and respect that our users deserve.