Privacy Policy

Pocket Calm - Your Privacy Matters

Last updated: January 2024

Introduction

At Pocket Calm, we understand that your mental wellness journey is deeply personal. This Privacy Policy explains how we handle your information with the respect and care it deserves. We believe in complete transparency about our data practices.

Our Core Promise: Your data stays on your device. We don't track you, we don't profile you, and we never sell your information.

Information We Collect

1. Local Device Data

All your personal wellness data remains on your device:

  • Gratitude journal entries
  • Breathing session history
  • De-stress card preferences
  • Time mode settings
  • SOS button usage (anonymous)

2. Account Information (Premium Users Only)

If you choose to upgrade to Premium:

  • Email address (for account recovery)
  • Payment information (processed by Apple/Google, not stored by us)
  • Subscription status

3. Anonymous Analytics

We collect minimal, anonymous analytics to improve the app:

  • App crashes and performance metrics
  • Feature usage statistics (aggregated)
  • Device type and app version

Note: Analytics can be completely disabled in app settings.

How We Use Information

Your Personal Data Never Leaves Your Device

All journal entries, breathing sessions, and personal preferences are stored locally using secure device storage. We have no access to this data.

We use collected information only to:

  • Provide and maintain app functionality
  • Process premium subscriptions
  • Fix bugs and improve performance
  • Send important app updates (with your permission)
  • Respond to support requests

Information Sharing

We never sell, trade, or rent your information. Period.

We may share information only in these limited cases:

  • With your consent: Only when you explicitly agree
  • For legal reasons: If required by law or to protect rights and safety
  • Service providers: Payment processors (Stripe) who are bound by strict confidentiality

Data Security

We implement industry-standard security measures:

  • End-to-end encryption for any data transmission
  • Secure local storage using device encryption
  • Regular security audits and updates
  • No cloud storage of personal wellness data
  • Optional biometric authentication for app access

Your Rights & Controls

You have complete control over your data:

In-App Controls

  • • Export all your data anytime (Settings → Privacy → Export Data)
  • • Delete all data with one tap (Settings → Privacy → Clear All Data)
  • • Disable analytics (Settings → Privacy → Analytics)
  • • Manage notification preferences

Account Deletion

To delete your premium account, email us at privacy@pocketcalm.app. We'll process your request within 48 hours and confirm deletion.

SOS Feature & Crisis Support

The SOS panic button is always free and private.

  • • No data is collected during crisis moments
  • • No account required
  • • No tracking of usage
  • • Optional anonymous feedback after sessions

Children's Privacy

Pocket Calm is designed for users 13 and older. We don't knowingly collect information from children under 13. If you believe we've inadvertently collected such information, please contact us immediately at privacy@pocketcalm.app.

International Users

Pocket Calm is available worldwide. Your data remains on your device regardless of your location. For premium subscribers:

  • Payment processing occurs in the United States
  • You have the same rights regardless of location
  • We comply with GDPR, CCPA, and other privacy regulations

Third-Party Services

We use minimal third-party services:

Apple App Store / Google Play Store

For app distribution and payment processing

Firebase Crashlytics (Optional)

For anonymous crash reporting - can be disabled

Policy Updates

We may update this policy to reflect changes in our practices or for legal reasons. We'll notify you of significant changes through:

  • In-app notifications
  • Email (premium users only)
  • A prominent notice in the app

Continued use after changes means you accept the updated policy.

Important Medical Disclaimer

Pocket Calm is a wellness tool, not a replacement for professional medical care. If you're experiencing a medical emergency or having thoughts of self-harm, please contact emergency services immediately or call a crisis helpline.

Contact Us

Questions about our privacy practices? We're here to help:

Email: privacy@pocketcalm.app

Support: support@pocketcalm.app

Address: The Software Collective, Privacy Team

Privacy Promise Summary

  • Your wellness data stays on your device
  • We never sell your information
  • SOS support is always free and private
  • You can export or delete your data anytime
  • Analytics are optional and anonymous

Thank you for trusting Pocket Calm with your wellness journey.

Effective Date: January 1, 2024